What is the warranty for Blackstone Griddles?

Blackstone Products Warranty

Blackstone Products (cooking stations and accessories) are backed by a one-year manufacturer's warranty. To activate this warranty for cooking stations, you'll need to register your griddle. 
We pride ourselves in providing high-quality and durable products that will last for years to come. However, in the case that you need it, your warranty covers any manufacturer defects. If you need to submit a warranty claim, please make sure to register your griddle and contact us by submitting a request here or calling us at (435) 252-3030 Ext. 1. Our business hours are 7 AM to 5 PM MST, Monday through Friday, excluding major holidays.

Exclusions and Limitations

Your manufacturer warranty is designed to ensure your product is free from any damage or dysfunction caused by a material defect. However, it is important to note that this doesn’t apply to normal wear-and-tear, damage caused by modification, or non-qualified griddle purchases.
Any products not purchased from one of our retailers, purchased at a discount due to damage or missing parts, purchased as a floor model, not used or maintained correctly, or modified after purchase are not eligible for warranty.
For more information on what your warranty covers, please see our warranty agreement.

Grill Safety


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