My griddle is missing parts.

If you received your griddle and it appears to be missing parts, our Customer Support team can assist in getting the parts replaced. We will need to know which specific parts are missing and your model number to get replacement parts on order. If you need help determining which parts you are missing, please see the parts list page in your manual. 
If you haven’t already, please also make sure to register your griddle to activate your warranty. This will give our support team the information they need to place a warranty order.
Once your product is registered, reach out to our Customer Support team

Grill Safety

Preparation

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TALK TO SALES

Interested in the Blackstone products?  Just pick up the phone to chat with a member of our sales team.

Contact Sales
+45 2424 7709

Or send us an email:
sales@blackstoneproducts.eu

CONTACT CUSTOMER SUPPORT

Sometimes you need a little help from your friends.  Or a Blackstone support rep.  Don’t worry ….. we’re here for you.

Contact Support

email: support@blackstoneproducts.eu

We will answer within 24 hours

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