My griddle hood is dented

If your griddle hood is dented or damaged, there's a chance that we can offer some sort of replacement or compensation. If you haven’t already, please make sure to register your griddle to activate your warranty, as we can’t send anything out until that is completed.
Once your product is registered, reach out to our Customer Support via chat here or submit a request. Please make sure to include pictures of the damage so we can see the best way to assist you.

Grill Safety


Still can’t find an answer?

Send us a request and we will get back to you


Interested in the Blackstone products?  Just pick up the phone to chat with a member of our sales team.

Contact Sales
+45 2424 7709

Or send us an email:


Sometimes you need a little help from your friends.  Or a Blackstone support rep.  Don’t worry ….. we’re here for you.

Contact Support


We will answer within 24 hours

Contact us

Denne side er beskyttet af reCaptcha, og Googles Politik om beskyttelse af persondata og Servicevilkår er gældende.